Privacy Policy

Your privacy and personal information are important to us. Please review our privacy practices below.

Last Updated: December 2024

Privacy Policy

Effective Date: December 1, 2024

Introduction

At Stacey Graphics ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our design services, or communicate with us about potential projects.

Information We Collect

Personal Information

  • • Name and contact information (email address, phone number)
  • • Company name and business information
  • • Project details, requirements, and creative briefs
  • • Communication preferences and feedback
  • • Payment and billing information (processed securely through third-party providers)

Website Usage Information

  • • IP address and general location information
  • • Browser type, version, and operating system
  • • Pages visited, time spent on site, and navigation patterns
  • • Referral sources and search terms used to find our site
  • • Device information and screen resolution

Cookies and Tracking

  • • Essential cookies for website functionality
  • • Analytics cookies to understand site usage
  • • Preference cookies to remember your settings
  • • Marketing cookies for relevant advertising (with consent)

How We Use Your Information

Service Delivery

  • • Provide design and creative services
  • • Communicate about project progress
  • • Process payments and invoicing
  • • Deliver final design files and assets
  • • Provide customer support and assistance

Communication

  • • Respond to inquiries and requests
  • • Send project updates and notifications
  • • Share relevant design insights (with consent)
  • • Provide important service announcements
  • • Follow up on completed projects

Website Improvement

  • • Analyze website usage and performance
  • • Improve user experience and navigation
  • • Optimize content and design
  • • Identify and fix technical issues
  • • Develop new features and services

Legal Compliance

  • • Comply with applicable laws and regulations
  • • Protect against fraud and security threats
  • • Enforce our terms and policies
  • • Respond to legal requests and proceedings
  • • Maintain business records and documentation

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties except in the following limited circumstances:

With Your Consent

When you explicitly agree to share information with specific third parties

Service Providers

Trusted partners who assist with payment processing, email delivery, and website analytics

Legal Requirements

When required by law, court order, or to protect our rights and safety

Business Transfers

In the event of a merger, acquisition, or sale of business assets

Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Measures: SSL encryption, secure servers, regular security updates
Access Controls: Limited access, strong passwords, regular audits

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure.

Your Privacy Rights

You have certain rights regarding your personal information. Here's what you can do:

Access Your Data
Request a copy of your personal information
Correct Information
Update or fix inaccurate data
Delete Your Data
Request removal of your information
Opt-Out
Unsubscribe from communications

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Active Projects

Information is retained throughout the project duration and for 2 years after completion for support purposes.

Marketing Communications

Contact information is kept until you opt-out or request deletion.

Cookie Policy

Our website uses cookies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences.

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand site usage
Marketing Cookies: Used with your consent for advertising

Third-Party Services

We may use third-party services to enhance our website and services. These providers have their own privacy policies:

Google Analytics: Website analytics and performance tracking
Payment Processors: Secure payment processing services
Email Services: Professional email communication platforms

Questions About Our Privacy Policy?

If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

Privacy Policy Updates

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Current Version: December 2024

Legal Information

This Privacy Policy is governed by the laws of Tennessee, United States. If you have any concerns about our privacy practices that cannot be resolved directly with us, you may have the right to file a complaint with the relevant data protection authority in your jurisdiction.