Legal Terms & Conditions

Terms of Service

Please read these terms carefully before using our design services. By engaging with Stacey Graphics, you agree to be bound by these terms and conditions.

Last updated: January 2025
5 minute read
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Acceptance of Terms

By accessing and using the services provided by Stacey Graphics ("we," "us," or "our"), you ("client" or "you") acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

These terms constitute a legally binding agreement between you and Stacey Graphics. If you do not agree to these terms, please do not use our services.

Important Note

These terms may be updated from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

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Services Description

Stacey Graphics provides professional design services including but not limited to:

Brand Identity Design

Logo design, brand guidelines, and visual identity systems

Print Design

Business cards, brochures, flyers, and marketing materials

Digital Design

Web graphics, social media assets, and digital marketing materials

Marketing Materials

Advertising campaigns, promotional graphics, and brand collateral

All services are provided on a project basis with specific deliverables, timelines, and pricing outlined in individual project agreements or proposals.

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Client Responsibilities

To ensure successful project completion, clients agree to:

Provide Clear Project Requirements

Supply detailed project briefs, brand guidelines, content, and any specific requirements or preferences.

Timely Communication

Respond to requests for feedback, approvals, and additional information within agreed timeframes.

Payment Obligations

Make payments according to the agreed schedule and terms outlined in the project proposal.

Content Accuracy

Ensure all provided content, text, and materials are accurate, legal, and properly licensed for use.

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Payment Terms

Payment Schedule

  • • 50% deposit required to begin work
  • • Remaining 50% due upon project completion
  • • Large projects may have milestone payments
  • • Rush projects require 100% upfront payment

Payment Terms

  • • Invoices are due within 15 days
  • • Late payments incur 1.5% monthly interest
  • • Accepted methods: Bank transfer, PayPal, Stripe
  • • All prices are in USD unless specified

Important Payment Policy

Final files and deliverables will only be released upon full payment. Work may be suspended for accounts with overdue payments.

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Intellectual Property

Ownership Rights

Upon full payment, the client receives full ownership and copyright of the final approved designs. This includes the right to use, modify, and distribute the work as needed for business purposes.

Designer Rights

Stacey Graphics retains the right to display completed work in portfolios, case studies, and promotional materials unless otherwise agreed in writing. We also retain ownership of preliminary concepts, sketches, and unused designs.

Third-Party Materials

Any stock photos, fonts, or other third-party materials used in the design may require separate licensing. The client is responsible for obtaining proper licenses for commercial use unless included in the project scope.

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Revisions & Changes

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Included Revisions

Three rounds of revisions included in all projects

$

Additional Revisions

$50-100 per hour for extra revisions

Revision Timeline

48-72 hours for revision turnaround

Minor revisions include color changes, text updates, and small adjustments to existing elements.

Major revisions that significantly change the design concept or scope may require additional fees and timeline adjustments.

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Cancellation Policy

Client Cancellation

Projects can be cancelled at any time with written notice

Client pays for all work completed up to cancellation date

Deposits are non-refundable once work has begun

Final files released only after full payment of completed work

Designer Cancellation

We reserve the right to terminate projects for non-payment

Projects may be cancelled for inappropriate or illegal content

Lack of client communication may result in project suspension

Full refund provided if we cancel before work begins

Mutual Agreement

We encourage open communication to resolve any issues before cancellation. Many concerns can be addressed through discussion and project adjustments.

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Limitation of Liability

Service Warranty

We warrant that our services will be performed with professional skill and care. However, we cannot guarantee specific business results, sales increases, or market success from our design work.

Liability Limitations

Our total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific project in question. We are not liable for:

Indirect or consequential damages
Loss of profits or business opportunities
Third-party copyright infringement claims
Data loss or technical failures
Delays caused by client feedback
Issues with third-party services or materials

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to reasonable attorney fees and costs.

Questions About These Terms?

Need Clarification?

We're here to help explain any part of our Terms of Service. Don't hesitate to reach out with questions before starting your project.

Quick Response

We respond to all inquiries within 24 hours

Transparent Process

Clear communication throughout your project

Professional Service

Committed to delivering exceptional results